We are committed to making Polka accessible to everyone. If you have any access requirements, please let us know when booking.

To book for any access performance please ring the Box Office on 020 8543 4888.

Upcoming Access Performances

Relaxed Performances

For the Relaxed performances, adjustments are made to the lighting and sound levels, the house lights remain on low throughout and audience members can choose where to sit.  There is also a designated chill-out space outside the auditorium.

A pre-show synopsis pack will be available to download from our website to help you prepare for your visit.

The Wind in the Willows Sun 2 Dec, 2.30pm

In the Winter Wood Sun 2 Dec, 11.05am

Audio Described Performances

There will be a pre-show touch tour beginning one hour before each Audio Described performance.  Spaces are limited to 20 people per tour, so please book your place when you speak to the Box Office.

There will also be pre-show audio notes available to download from our website.

Generously supported by People’s Postcode.

Audio Describer: Jez Watts

The Wind in the Willows Sat 8 Dec, 11.00am

Integrated BSL Performances

Our BSL interpreters are rehearsed into the action on the stage in these fully integrated performances.

There will be a pre-show synopsis pack available to download from our website.

The Wind in the Willows Sat 12 Jan, 2.30pm

In the Winter Wood Sat 19 Jan, 11.05am

For Schools

We are currently selling tickets for our current schools Relaxed and Audio Described performances.


The Wind in the Willows Wed 28 Nov, 10.30am

We are sometimes able to offer BSL interpreted or Audio Described performances in addition to the dates listed, during school times.  Contact our Access Officer via email or call 020 8545 8348 for more information.


Polka’s Access performances are supported by: The Baily Thomas Charitable Fund;  The Bellinger Donnay Charitable Trust;  Belvedere Trust;  The Boshier-Hinton Foundation; Chapman Charitable Trust;  Frazer Trust;  The Dorothy Hay-Bolton Charitable Trust;  Lord and Lady Lurgan Trust;  People’s Postcode Trust;  The Rix-Thompson-Rothenberg Foundation;  The Thistle Trust;  Bruce Wake Charity.



BSL users

We offer a fully integrated BSL interpreted performances for all Polka productions on the Main Stage. We rehearse the interpreter into the action onstage so that the story is easier to follow. There is a synopsis with pictures from the production and a BSL film clip to help you prepare before you see the show.

Our Main Theatre is fitted with an induction loop system for hearing aid users.

Visually-impaired Visitors

Touch tours of the stage, the set and the actors for groups of visually-impaired visitors are available on request

Publicity in large print can be made available

Guide dogs are also welcome at the theatre

We offer an Audio Described performance for Polka productions on the Main Stage. A trained describer will deliver commentary on the visual element of the production to those wearing headsets.

There is a scheduled touch tour of the stage, the set and the actors before the Audio Described Performance. For each show we have a synopsis sound clip to help with preparation.

To listen to an Audio Described Building Access Guide please click here. 

The script of the Building Access Guide is available for download as a word document here or as a PDF document here.

Relaxed Performances

For our main house shows we offer one show in the schedule that is a Relaxed Performance.

Relaxed performances are specifically aimed to appeal to families with children who are on the autistic spectrum or have sensory sensitivities.  To prepare you for your visit to Polka, we will put together a Relaxed Performance pack, which includes a picture information strip to help you prepare for your visit to the theatre and and a synopsis for each performance, which is to help you understand the story that you are about to see and to know what to expect during the performance. On arrival you will be greeted by our friendly Front of House team who are there to support you on your visit.

We have adapted the show slightly by having fewer people watching the show and you can also choose which seat you sit in. We have lowered the sound levels and throughout the performance the auditorium will have the main lights dimmed instead of being in complete darkness. There is also a designated ‘chill out area’ outside the auditorium that can be used at any time throughout the show.

Please contact the Box Office on 020 8543 4888 for details of the next show or email for further information.

Click here to download Polka’s Access Guide 2017

Click here for a detailed access guide to Polka Theatre, provided by Disabled Go

Polka’s access programme has received funding from the People’s Postcode Trust


Visitors with limited mobility

Polka Theatre has step-free access from street level through its main entrance at the front of the building. Once in, there is step-free access to most parts of the building, including the Adventure Theatre, the café, the playground, the garden, the workshop, and the adapted toilet. The one exception is the Main Theatre, where visitors with limited mobility can use the lift. Polka also has one wheelchair for customers’ use.

Wheelchair Users

Both auditoria are wheelchair accessible. The Main Theatre can cater for up to 6 wheelchairs in the front row, to the right of the stage. The Adventure Theatre can cater for up to 2 wheelchairs. Power-assisted doors are also fitted in the theatre.


An adapted toilet is located at the rear of the building.